Privacy Policy

Controller: Bilaal.so (“we”, “us”, “our”)

Contact: info@bilaal.so • Phone One: +1 (727) 473-3114 • Phone Two: +252-63-4491201 • Address: USA, 3347 4th Ave S, Minneapolis, Minnesota 55408-5601 • Address Two: SO, Mogadishu, Banadir, Zoope Area

This Privacy Policy explains how we collect, use, share, and protect information when you use our mobile app and related services (the “Services”).

1) What we collect

1. Personal & account info: name, email, phone, company name, profile photo; hashed password.
2. Transactions & payments: order details and payment confirmations (no full card numbers).
3. Location: approximate or precise if permission granted.
4. Device & app info: model, OS version, app version, IP, AAID.
5. Usage & diagnostics: activity, crashes, performance, events.
6. Files: images or docs you upload.

2) Why we use data

1. Provide and improve the Service
2. Support & communication
3. Personalization (optional)
4. Marketing (with consent)
5. Legal compliance

3) Sharing

We do not sell data. We share limited info with service providers, partners (if enabled), or by legal requirement.

4) SDKs we use

Firebase Analytics, Crashlytics, Google Maps, AdMob, Facebook SDK, etc.

5) Permissions (Android)

1. Location, Notifications, Media/Files, Network, Bluetooth

6) Retention

1. Account data: deleted within 30 days after account removal.
2. Transactions: kept 7 years.
3. Analytics: 24 months.

7) Security

Encryption (TLS), access control, and regular security reviews. Use strong passwords.

8) International transfers

Data may be processed abroad with safeguards.

9) Your rights

Access, correct, export, delete, or object via in-app settings or info@bilaal.so.

10) Account & data deletion

1. In-app: Settings → Account → Delete account
2. Web form: [DELETE ACCOUNT URL]

Deletion requests remove access immediately and erase data within 30 days except legally required info.

11) Children’s privacy

Not for under-13s; if data collected, it’s deleted. Future child content will follow Google Play Families Policy.

12) Cookies & similar tech

Web uses cookies; app uses SDKs for analytics & optional ads. You can reset Advertising ID.

13) Changes

We may update this policy; new versions will note the date and be announced in-app or via email.

14) Contact

Bilaal.so

Email: info@bilaal.so

Phone One: +1 (727) 473-3114

Phone Two: +252-63-4491201

Address: USA, 3347 4th Ave S, Minneapolis, Minnesota 55408-5601

Address Two: SO, Mogadishu, Banadir, Zoope Area