This policy explains how Bilaal.so website and related applications (the “Site”, “we” or “us”) collect, use, share, and protect personal information that is collected through this Site or other channels.
Bilaal.so has established this platform to link users who need services, products, or deliveries to be provided through affiliated businesses or partners to their desired location. This policy also applies to any mobile applications developed for use with our services. By using this Site, you agree to this policy.
How the Information Is Collected
Information Provided by Web Browser
You may be required to provide personal information such as your name, contact number, mailing address, and email address. Our app may also request access to your location information, with your permission, to provide better services.
Like many websites, Bilaal.so may collect information that your browser automatically shares, such as browser type, language, device details, date and time of visit, IP address, approximate geographic location, pages visited, and time spent on the Site. This information is collected in an anonymous and aggregated manner.
Personal Information That You Provide
To use our services, you may need to create an account. When creating an account, Bilaal.so may collect personally identifiable information including your name, phone number, and email address. You may also choose to provide additional information as part of your profile.
You control how much information you share beyond what is required to create an account. You can review and update your profile information at any time.
Payment Information
To make online payments for services, you may be required to provide payment information such as bank details, mobile financial service (MFS) information, or debit/credit card details to Bilaal.so or its authorized payment partners. Full payment card details are not stored on our servers.
Cookies and Similar Technologies
Cookies are small text files placed on your device to help websites function properly and efficiently. Bilaal.so may use both session and persistent cookies to improve user experience, understand usage patterns, and enhance services. Session cookies are deleted when you close your browser.
Business partners who assist in operating the Site may also place cookies, but they are not permitted to collect personal information beyond what is necessary to provide their services.
Web Beacons
We may use web beacons or similar technologies to measure the effectiveness of communications and improve our services.
Advertising Cookies
Third-party providers such as Google may use cookies to display advertisements relevant to users, limit ad frequency, and measure advertising effectiveness.
Google Analytics
Bilaal.so may use Google Analytics or similar services to collect anonymous statistical information about how visitors use the Site. This data is not linked to personally identifiable information.